Text messages from The AI Front Desk business lines

Who sends these texts

The AI Front Desk, provided by Pathir Ltd (company number 16779893), is an AI receptionist for small businesses. Each The AI Front Desk phone number is the business line of one business, such as a clinic, salon or home services company. Texts from that number are sent by The AI Front Desk on the business's behalf and name the business.

How people agree to texts

• On a call: when someone calls the business, the receptionist asks before texting them, for example: "Is it okay if I text you at this number?" If they say yes, they get a text about that call. If they say no, they are never texted from that number.
• By text: when someone texts the business's number first, they get replies to their own messages.

Phone numbers are never bought, imported or added from lists, and no one is texted who hasn't called or texted the business.

What the texts are

Only messages about the person's own enquiry: replies to their questions, booking confirmations, appointment reminders, a link to pay a booking deposit, and occasionally a request for a review after an appointment. No marketing or promotions. Example:

"Thanks for calling Bright Smile Dental. You're booked for Tue 3 Nov at 10:00am with Dr Lee. Reply here if you need to change it. Reply STOP to opt out."

How often

Message frequency varies with each enquiry, usually one to five texts per booking. Message and data rates may apply.

Stopping texts and getting help

Reply STOP at any time to stop all texts from that number; you'll get no further texts. Reply START to receive them again. Reply HELP for help, or email johannis@pathir.com. The first text to each person says "Reply STOP to opt out."

Privacy

Mobile numbers and text opt-in consent are never sold or shared with third parties or affiliates for marketing or promotional purposes. See our privacy policy and terms.

Contact

Pathir Ltd, 124 City Road, London, EC1V 2NX. Email johannis@pathir.com.